Your assessment - incredibly thorough, you ask all the right questions, push for the right answers, and have a good eye for detail. You don’t shy away from putting in the ground work. Your report is good balance between enough detail and too much detail. You seem to have hit the nail on the head with the key issues preventing return at this time, yet you’ve written the report in a way that (I hope) doesn’t alienate father from professionals. I kind of expected all of that knowing what you were like at previous LA. It’s why I came straight to you when you started being an ISW. - Solicitor (April 2024)
Very satisfied. I feel that the report captures mum’s experiences and current situation well, and links the two clearly to provide a better understanding of why mum presents in the way she does, as well as providing links to her health needs and her responses to intervention. I felt the assessment was incredibly thorough and fair. I felt that you kept us very well informed of your conversations with mother and any queries as the assessment went on.- Social Worker (May 2024)
Hi Charley, I've just received and read your parenting assessment and I just wanted to drop you a message to say how excellent it is- its really sensitively written, but also really brings to life the parents vulnerabilities and how the children experience them as a result. - Children's Guardian (May 2024)
I thought I’d reply now, even tho so late as I wanted to make sure I let you know how impressed I was with your assessment! I read it carefully & could see how positive a relationship you made with father, how hard you tried to use your involvement to support him, not just assess & how much effort you must have made to accommodate him. Many thanks again for your excellent, helpful, balanced & risk aware report; it really was excellent! I hope you are instructed on cases of mine in future - Children's Guardian (May 2024)
I was very satisfied with the quality of the report provided, it was of a high standard and the content and analysis was very detailed. There was a high attention to detail throughout in terms of accuracy of information. Communication throughout was fantastic and we were kept fully updated in respect of any issues that arose in terms of the assessment. We were also provided with relevant updates after assessment sessions with the mother. I would definitely look to instruct you again in the future. - Solicitor (July 2024)
The IRH for baby took place this morning. Mother did not turn up sadly but Judge C nevertheless proceeded to make Care and Placement Orders. I have no doubt that the efforts you made to try and engage mother in the assessment and proceedings, and the clarity with which you set these out, went a long way towards that decision. Thank you for your work on this case. - Solicitor (July 2024)
We were happy with the quality report and felt it was very detailed and robust. Charley had spent a good amount of face to face time with the mother, to gather the information required to inform her overall assessment. The assessment was detailed, reflective and robust. - Team Manager (July 2024)
I thought the assessment was excellent, very thorough, detailed, good understanding of nuances/ complexities, child focused. I thought it was very good communication throughout. Nothing I would say do differently! Have been recommending you to others. - Team Manager (August 2024)
We were really satisfied with the quality of the report. Charley clearly went above and beyond to attempt to enable the parent to engage in the assessment process, despite him dealing with some really difficult personal challenges around his own early trauma being triggered.
Charley was empathetic and supportive, ensuring he had access to the support he needed from a wider professional network. The way she presented this outcome in the assessment was respectful and carefully worded to support the parents understanding in a non judgemental manner. - Team Manager (August 2024)
I was very satisfied with the quality of the report received. I found it to be in depth, open, honest and that the evidence was well triangulated. It was sensitive whilst also being risk focussed and that has in my view led to the mother having greater insight into the worries around her parenting.
Despite there being a negative outcome of the assessment, the mum has not challenged this. I think that there has been a good level of understanding throughout about the worries Charley raised around the mother’s parenting, and feedback at points throughout helped this.
I found Charley’s approach to be curious, open minded and systemic. Team Manager (November 2024)
Thank you for your hard work and your excellent report in this case. I have recommended your services to my colleagues and will also do so to our professional guardian clients as well. -Solicitor (November 2024)
Your verbal evidence was excellent, you were clear and fair, it was really very good. I have already told others if they need an Independent social worker to ask for you. - Barrister (November 2024)
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